My garage door remote isn't working. Can you reprogram it, or do I need a new one?

Most remotes just need reprogramming—a quick fix we can handle during a service visit. If your opener is older, we'll first check compatibility with newer remotes. Lumberton's humidity can sometimes corrode contacts inside remotes, so we'll inspect for that too. If replacement is needed, we stock several options and can program them right there. Call for specifics on your situation.

How do I know if your company is properly licensed and insured?

That's smart to ask. Lumberton Garage Doors holds full licensing and bonding required by North Carolina. We carry comprehensive liability and workers' compensation insurance—you're protected if anything goes wrong on your property. We're happy to provide proof of credentials before any work begins. Legitimate operators should never hesitate to show this documentation.

My door leaks air around the edges in winter. Is that weather stripping, and can you fix it?

Likely yes. Most Lumberton homes benefit from updated weather stripping, especially older garage doors that settle over time. We replace worn rubber seals and can upgrade to heavy-duty vinyl stripping rated for our climate swings. Proper sealing also keeps pests and moisture out—two big concerns here. We'll inspect the full perimeter and recommend what fits your door type.

What's the typical cost range: should I repair my old door or replace it entirely?

Minor repairs like spring replacement or cable fixes typically run $150–$400. New weather stripping or sensor realignment, $100–$250. A full door replacement usually falls between $800–$2,500 depending on material and style. If your door is over 15 years old and repairs are piling up, replacement often makes sense long-term. We'll give you a clear breakdown so you can decide.

What happens to my garage door during a power outage?

Without battery backup, you're stuck—the opener won't function. Many newer openers have optional battery backup units that give you several open-and-close cycles during an outage. Helpful if you need to access your car or escape a stuck garage. We can retrofit backup systems to existing openers, and they're especially popular with Lumberton customers who've experienced storms. Call for pricing on compatible units.

What does your warranty actually cover, and for how long?

Warranty terms vary by component and whether you're repairing or installing new. Typical coverage includes parts for 1–5 years depending on the item, and labor for 12 months on our work. Springs, openers, and doors each have different manufacturer terms we'll explain upfront. We provide written documentation with every job so you know exactly what's covered and when it expires.

Can you install a smart garage door opener like MyQ or HomeLink on my current system?

Yes, if your opener is compatible—most openers made in the last 10–15 years work with smart add-ons. MyQ and HomeLink retrofit kits let you open and close remotely via your phone, plus get alerts. We install and configure these so they sync properly. Older openers may need a full replacement to use smart features. We'll assess yours and walk you through the options and costs.

My garage is attached to the house and the door's really loud. What can I do?

Noise travels through attached garages into living spaces—we hear this often in Lumberton. Worn rollers and hinges are usually the culprit; replacing them helps significantly. Adding insulation to the door itself absorbs sound. A quieter opener model is another option. We can diagnose which parts are noisy during an inspection and recommend the most cost-effective fixes for your situation.

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